It seems that the Surface Pro 4 screen is quite prone to dimming when connected to a charger or not touched for a while. This means that the screen brightness will drop if it is left idle, similar to the auto-dim function on laptops. The screen dimming is not unique to the Surface Pro 4, it has been reported on other devices such as Macbooks, Macbook pros, and in fact, most laptops.
It was rumored that the Surface Pro 4 had a screen dimming problem. A Reddit user alleged that the screen would dim after a while in clamshell mode. Microsoft, who has a history of taking down any complaint about Surface, quickly jumped in to say that the software was at fault. But is that true?
I have been facing an issue with my Surface Pro 4 which I bought in October 2015. I can see that the screen dimming problem is common in the forums and the questions are asked by many of the others. I have tried to fix the problem by updating driver and BIOS, but none of them helped me. Then I have decided to ask for help from you.. Read more about surface pro 4 screen brightness not changing and let us know what you think.For example, Adaptive Brightness analyzes the environment to adjust brightness, while DPST analyzes what’s on the screen. The solution, of course, is to disable DPST, but that’s not as simple as disabling adaptive brightness. On some older PCs it is possible to disable DPST using Intel’s driver configuration software, but unfortunately this software is not available on the Surface line of tablets. So it is not legally possible to disable this feature on the Surface Pro 4. However, there is another way to do this with a simple registry change. So, if you want to disable the Intel Display Power Saving technology on your Surface Pro 4, follow the steps above. After performing this action, the Intel DPST will be disabled and any problems with dimming the screen will be solved.
3. Check for updates and make sure your drivers are up to date
Microsoft releases new updates for its Surface line of devices fairly frequently. So there’s a chance that Microsoft or Intel released a new update for the Surface Pro 4 before you find this article. As a precaution, go to Settings, select Updates & Security and check for updates. The same goes for the graphics card in your Surface Pro 4. Go to the Device Manager and check if a new version of the graphics driver is available for your device. Automatic driver update It is very important that you choose the correct driver versions from the manufacturer’s website. If you choose and install the wrong one, it’s not just a problem for the GPU, it can affect your entire system. The recommended tool below is safe, fast and automatically updates all your drivers in one step without you having to do anything. Driver necessary for your PC and all the programs you use every day. If you want to avoid crashes, freezes, errors, hiccups or other problems, you need to keep it up-to-date. The constant search for driver updates takes time. Fortunately, you can use an automated solution that securely checks for new updates and easily applies them. Therefore, we strongly recommend DriverFix. Follow these simple steps to safely update your drivers:
- Download and install DriverFix.
- Start the application.
- Wait until DriverFix has detected all defective drivers.
- Now the program will show all drivers that have problems, and you just need to select the one you want to fix.
- Wait for DriverFix to download and install the latest drivers.
- Restart the computer for the changes to take effect.
Drivers will no longer be a problem if you download and start using this powerful software today. Denial: This program must be upgraded from the free version to perform specific actions.
4. Return to old pilot
- Go to Search, type devicemngr and go to Device Manager.
- Under Display Adapters, right-click on your graphics card and select Properties.
- Click on the Drivers tab.
- Click Rollback the driver and follow the instructions on the screen.
- Restart your computer.
Unlike the previous solution, the last pilot may do more harm than good. If it is not complementary to the other pilots, problems can arise. In this case, the best solution is to revert to an older, working version of the driver. Message: If the Rollback Driver option is grayed out, it means the previous driver is not available. In this case, go to the Microsoft website and search for the old drivers for your Surface Pro 4.
5. Set IPR size
- Go to settings.
- Go to System and choose Display.
- Now go to Custom Scaling and you will see the following screen:
- Now choose one of these three options and save your changes:
- Minus – 100% = 96 DPI (pixels/points per inch)
- Medium – 125% = 120 DPI (pixels/points per inch)
- Plus – 150% = 144 DPI (pixels/points per inch)
The DPI (dots per inch) setting can also play a role in solving screen problems on laptops or Windows PCs. This parameter should be set to the best setting. However, interference may occur.
6. Updating Windows
As with all Windows products, Microsoft offers updates for the Surface Pro 4 via Windows Update. So, always keep your device updated as there may be important updates that you should not miss. And by major updates, we mean fixes and patches for problems like this. To check for new updates, go to Settings, select Updates and Security, and check for updates.
7. Uninstall the latest Windows update
- Go to Settings.
- Go to Updates and Security and click on Windows Update.
- Go to the update history and remove the updates.
- Now find the last update installed on your computer (you can sort the updates by date), right click on it and select Uninstall.
- Restart your computer.
Unlike the previous solution, it’s also possible that the update you just installed is causing your Surface Pro 4 to dim. Because Microsoft’s updates are not always so perfect. Follow the instructions above to uninstall a previously installed Windows 10 update.
8. Change repetition frequency
- Go to Settings.
- Now go to System, select Display, and then Display Adapter Properties.
- Click on the Monitor tab.
- Make sure the refresh rate is set to 60 Hz.
The last thing we will try is to change the refresh rate of the screen. This should not directly affect the screen, but you can try this if none of the previous solutions worked. You have nothing to lose. Follow the steps above to change the refresh rate of the Surface Pro 4’s screen. Screen dimming and other display issues can be very annoying, especially on portable devices like the Surface Pro 4. We hope this article has helped you solve the screen dimming issue on your Surface Pro 4. And if your device has another screen problem, read this helpful article to find a possible solution. If you know of other solutions, please post them in the comment box below so that other users can benefit. Still having problems? Repair them with this tool:
- Download this PC recovery tool with excellent reviews on TrustPilot.com (download starts on this page).
- Click on the Start Scan button to scan for Windows issues that may be causing the PC problems.
- Click Repair All to fix problems with patented technology (exclusive discount for our readers).
Restoro was downloaded by 0 readers this month.I just got a brand new Surface Pro 4, and it’s awesome. However, I soon noticed a weird problem. The screen would randomly dim and brighten. I searched online and found several others with the same problem, but no solution. (Read full blog here). Read more about surface pro 4 screen brightness nits and let us know what you think.
Frequently Asked Questions
Why does my surface screen keep dimming?
Microsoft’s Surface Pro 4 (SP4) is a great tablet-laptop hybrid computer, with a big, bright touchscreen that’s perfect for watching movies or editing photos. But if you’ve noticed that your Surface Pro 4 screen looks dimmer than usual, you’re not alone. Microsoft has acknowledged this issue and has offered a fix, but it requires a bit of work and might not work for everyone. Your best bet is to contact your Surface Pro 4 manufacturer and see whether they’ll fix the issue for you. A number of users have reported the same issue when using their Surface Pro 4 device. The screen will randomly dim to the point of not being visible and it will then return to the normal brightness. Users report the issue occurs in different applications or when the device is idle. The problem is frustrating and makes it hard to work, so let’s take a look at what is wrong and what we can do to fix it.
How do I stop my surface from dimming?
A growing number of Surface Pro 4 users have taken to Microsoft’s support forums to complain that their devices have started dimming when they’re running on battery power. Some have even reported that their Surfaces have made the problem worse by randomly dimming, even when they’re on the power supply. Microsoft has said it’s investigating the issue, but for now, the company also recommends that Surface Pro 4 owners change a few settings to improve battery life and prevent dimming. Surface Pro 3 and Surface Pro 4 users may have noticed their device’s screen slowly dims after some time. This can be very frustrating especially when you are working on a project. The problem is a known issue by Microsoft and they have not found a solution yet. The only way to stop the dimming is to use a third party app called AmbiBright. This app will keep your Surface’s screen at a constant brightness.
Why does my Surface Pro brightness keep changing?
The Surface Pro is a versatile device. Not only can it be used as a laptop, but also a tablet, and thanks to the kickstand, can also be propped up on a desk like a tablet. It also has all of the functionality of a tablet, but with the bonus of it being able to run the full Microsoft Office suite. But one of the main gripes about the Surface Pro 4 among users is that the screen brightness keeps changing. For the past couple of weeks, users on the Microsoft Answers forum have reported that their Surface Pro 4 displays are dimming randomly. One user said it’s happened every time he opens a new blank Word document. Another user said the screen dims after opening a new Chrome tab, and a different user said the screen dims when he initiates an SMS text message. This is concerning because all of these users report that they have not changed any settings to cause the screen brightness to dim, and the screen dimming occurs when they are using apps by default.
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